Understand context through the study of use,
users, and stakeholders end to end,
and from all sides of the experience.
Analyse and document the flow of the experience. Improve whats good, address whats missing and solve whats bad..
Design a solution that answers the implicit and
explicit needs of the user, and that delivers on
the clients promise.
Realistic and affordable design
implementation with production support,
validation and quality management.
“FLO helped us to bring the experience of controlling your TV and sound system back to human levels of simplicity and intuitiveness, fully in line with the IKEA brand.”
"...FLO interactive quickly acquired key knowledge and insights, and delivered a focused and rich user experience for not only our users but also our channels. As key member(s) of our team they worked seamlessly across international locations and multicultural teams ..."